JOB INQUIRY LETTER AND INTERVIEW

 Job Inquiry Letter and Interview Some organizations require you to fill out and submit an application form before considering you for a position. It is a standardized data sheet that simplifies comparison of applicant’s qualifications. To request such a form, send a job-enquiry letter. You can also go to the organization and pick up the form. Organizations use this form for information about your qualification so try to be accurate when filing it out. Your care in filling out application form suggests to the employer that you will be thorough...

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JOB SEARCH AND EMPLOYMENT

Job Search and Employment  For most business students one of the most important communication tasks is preparing your resume. This document will represent you in offices you have never seen. The resume is just one aspect of a complete communication package that everyone must put together before he or she enters the business world. This package should also include a healthy amount of career planning and self-assessment before you even start thinking about a resume. In addition, after you have written a resume you need to think about writing...

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SALES LETTERS

                                                          sales letters Sales Letters To some extent, every letter is a sales letter. You are selling your organization’s image and goodwill. These letters are an easy and effective way of securing business. No other type of letter influences so many people or brings as big a return in terms of money as this letter.   More so than other...

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COLLECTION LETTERS

collection letters Collection Letters   No matter how carefully a company chooses its credit customers, there will be times when a bill goes unpaid and steps to collect must be taken. The problem when writing a collection letter is how to get payment and at the same time keep a customer. The writer of a collection letter wants to get the money owed and maintain goodwill.               Collection letters, therefore, should be persuasive rather than forceful, firm rather than...

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ADJUSTMENT LETTER

adjustment Letter Writing Letters Refusing Adjustments When The Buyer Is At Fault 1. Support the Reader’s Point of View in Your Buffer Paragraph Since the customer probably thinks he or she is right, try to make him or her accept the logical solution. Be sure the customer realizes that you understand the problem and that you will be fair. 2. Assure the Customer That the Request Is Appreciated and Has Received Individual Consideration. The requested adjustment is important to the reader in your letter; show that the reader’s point of...

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Claim and Adjustment Requests

Letter Writing  Claim and Adjustment Requests Ideally, everything runs smoothly in the operation of an organization -- no mistake, no problems, no defects, and no misunderstandings. However, even in the best-managed organizations, dissatisfactions are bound to occur. In recent years both buyers and sellers are more aware of problems caused by business errors. When a product or service does not meet customers’ expectations, the customers are disappointed and usually complain.   Their complaints should not be called complaint letters,...

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MINTUTES OF THE MEETING

Minutes of the meeting Preparing Minutes of Meeting In a typical business, many committees and task forces operate within the company. The purpose of committees is to discuss various problems and to make recommendations to management. A standing committee is one that operates permanently year after year, although its members may change. A task force is a group of people who are appointed to solve a specific problem; when they make their recommendation on the ‘task’ assigned to them, the task force is disbanded. Each department may have several...

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MEMORANDUM & CIRCULAR

Memorandum & Circular Purpose of Memo When you wish to write to someone within your own company, you will send a memorandum. Memos are used to communicate with other employees, may be located – whether in the same office, in the same building, or in a branch office many miles away.   Because the interoffice memorandum form was developed to save time, the formalities of an inside address, salutation, and complimentary closing is omitted. Otherwise, however, office memos and letters have a great deal in common. Formality is omitted The...

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PHYSIOLOGICAL PSYCHOLOGY

PHYSIOLOGICAL PSYCHOLOGY PREFACE IT is now generally recogni-/ed that all students of the mind should have some knowl< dge of the structure and functions of the nervous system. Unfortunately it is not usual, and in many cases it is not possible, tor students of psychology to make that thorough study of the nervous system which is desirable, and even those of them who are fortunate in this respect find some difficulty in bringing their physiological...

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INQUERIES AND GENERAL REQUESTS

INQUERIES AND GENERAL REQUESTS Let’s look at two very common guidelines necessary for writing general request and inquires and then examine a few examples. Guidelines 1. Use common courtesy in your request – ask rather than demand 2. Include all the information the recipients will need in order to give you maximum help, but don’t waste the readers’ time with irrelevant details. Letter (A) Dear Sir    Send me the latest catalogue of your office supplies    Yours sincerely Analysis of the Letter (A) What do...

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COMMUNICATING THROUGH TECHNOLOGY

Communicating through technology Challenges to the organization Made by New Technologies Defining Email Email refers to messages sent over computers and includes everything from causal notes to friends to multimedia presentations sent across the world. Electronic mail (email) lets you send a message to a person without your making direct contact or knowledge where the person is located. Subscribers to electronic mail services are called users, and as a user, you can access messages on your system from your home, office, hotel, or anywhere...

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