Saturday, 9 February 2013




Organizational Structure and Design
L E A R N I N G  O U T L I N E
Follow this Learning Outline as you read and study this chapter.
Defining Organizational Structure
Discuss the traditional and contemporary views of work specialization, chain of command, and span of control.
Organizational Design Decisions
Contrast mechanistic and organic organizations.
Explain the relationship between strategy and structure……..
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Common Organizational Designs
Contrast the three traditional organizational designs.
Explain team, matrix, and project structures……….
Defining Organizational Structure
Organizational Structure
The formal arrangement of jobs within an organization.
Organizational Design
A process involving decisions about six key elements:
Work Specialization
The degree to which tasks in the organization are divided into separate jobs with each step completed by a different person.Overspecialization can result in human diseconomies from boredom, fatigue, stress, poor quality, increased absenteeism, and higher turnover.
Departmentalization by Type
         Functional
         Product
         Geographical
         Process
         Customer
Chain of Command
The continuous line of authority that extends from upper levels of an organization to the lowest levels of the organization and clarifies who reports to who.
Unity of Command
The concept that a person should have one boss and should report only to that person
Span of Control
The number of employees who can be effectively and efficiently supervised by a manager.
Width of span is affected by:
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Centralization
The degree to which decision-making is concentrated at a single point in the organizations.
Organizations in which top managers make all the decisions and lower-level employees simply carry out those orders.
Decentralization
Organizations in which decision-making is pushed down to the managers who are closest to the action…
Organizational Designs (cont’d)
Contemporary Organizational Designs
Team structures
The entire organization is made up of work groups or self-managed teams of empowered employees.
Matrix and project structures
Specialists from different functional departments are assigned to work on projects led by project managers.
Matrix and project participants have two managers……………
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