Quantifying Management Practice
When we began this research project in 2001 we believed that
the way a firm is managed has a strong effect on its perform
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ance. We also believed that this effect might be stronger than
many of the other factors that determine whether a business
succeeds – national culture, market conditions and regulation
for example.
To examine this hypothesis we developed a tool to assess
overall management practice and compare it with company
performance. Our earlier studies involved more than 700 me
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dium sized manufacturing firms in the US, the UK, France and
Germany. These earlier studies did indeed show a strong rela
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tionship between management practice and firm productivity
and delivered some powerful insights for governments and cor
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porations alike. But they also left many questions unanswered.
In the latest round of research, we have applied the same
methodology to more than 4,000 companies in the US, Asia and
Europe.