The Process of Communication &
Miscommunication
Communication
is a process of sending and receiving verbal and nonverbal messages.
Communication is considered effective when it achieves the desired reaction or
response from the receiver. Communication is a two way process of exchanging
ideas or information. The process of communication has six components:
sender/encoder, message, medium, receiver/decoder, and feedbacks.
Context
Every message,
whether oral or written, begins with context. Context is a broad field that
includes country, culture, organization, and external and internal stimuli. Internal
stimuli have effect on how you translate ideas into a message. Your attitudes,
opinions, emotions, past experiences, likes and dislikes, education, job status
and confidence in your communication skills, all influences the way you
communicate your ideas ,especially important is your ability to analyze your
receiver’s culture, viewpoint ,needs ,skills,status,metal ability, experience
and expectation. You must consider all these aspects of context in order to
communicate a message effectively.
Sender / Encoder
While sending a
message, you are the “encoder”, the writer or speaker, depending on whether your
message is written or oral, you choose symbols—words, graphic, pictures—that express
your message so that the receiver(s) will understand and react as you desire.
You decide which symbols best convey your message and which message channel
will be the most effective among the oral and written media (letter, memo,
telephone, etc)
Message
The message is
the main idea that you wish to communicate; it is of both verbal (written or
spoken) symbols and nonverbal (unspoken) symbols. First decide exactly what
your message is. Also consider the receiver of your message. You must also
consider your context and your receiver’s as well. How your receiver will
interpret your message and how it may affect your relationship.
