Showing posts with label Letter. Show all posts
Showing posts with label Letter. Show all posts
Sunday, 29 June 2014
Sunday, 24 November 2013
Complaint Letter Sample
Claim Letter80-A Omer Hayat Block
ICOBHS, MIT Road
Lahore
27 November 1997
Mr. Omer Iman
Director HR
X.Y.Z. Karachi
Dear Mr.Irfan
Fast cable ltd has received your letter on dated 24th Oct 2013.Our company has a policy to provide compensation if any damage is occurred due to our employee. So we are also willing in your case, as per our commitment.
Fast cable ltd has a renowned name, to providing an internet connection, in networking world. FC always hires adroit and very expert employees. Which employee we have sent at your home, he was also one of them specialist. But in your case due to faulted cable wire your device has been damaged. This is due to faulted wire which was supplied to us from your new supplier.
Sunday, 6 October 2013
How to Write a Resume for Job
There are some techniques for how to make a resume,So keep some point before write a resume for a job.What is Resume:
Resume is:Begin to do or pursue (something) again after a pause or interruption.
Begin to be done, pursued, or used again.
1.Format your text: (How to Write a Resume)
The first thing that a possible employer will see on your resume is the text. For that reason, it is very important that you make the right first impression. Choose a professional font in a size 11 or 12. Times New Roman is the classic serif font, while Arial or Calibri are two of the better choices for sans-serif.You can use multiple fonts for different parts of your resume, but try to limit it to two maximum. Instead of changing between fonts, try making specific sections bold or italicized instead.
The font for your header and the introduction to a section may be a size 14 or 16, but otherwise you should not use a very large font.
Your text should always be printed in solid black ink. Make sure to deactivate any hyperlinks (like to your email) so that they don’t print in blue or another contrasting color.
2.Set up the page: (How to Write a Resume)
Your page should have one inch margins all the way around with 1.5 or 2 point line spacing. The body of your resume will be aligned to the left and your header should be centered at the top of your page.3.Create your heading: (How to Write a Resume)
This is the section at the top of your resume which gives all of your contact information including your name, address, email, and phone number. Your name should be in a slightly larger size - either 14 or 16 point font. If you have both, list your home and cell phone numbers.4.Decide on a layout: (How to Write a Resume)
There are three general formats for creating a resume: chronological, functional, or combination. Your work history and the type of job you are applying for will determine the layout style you should use.Sunday, 23 June 2013
Thursday, 20 June 2013
Letter Writing
Placing Orders
An order letter is a contract of selling and purchasing or
services. Orders are considered one of the simplest types of direct request.
While placing an order, you need not excite your reader’s interest; just state
your needs clearly and directly.
Many companies
use special forms for ordering merchandise or service. They may use their own,
called a purchase order, or one provided by the seller, called an order
form. These forms have blank spaces to ensure the inclusion of all
necessary information. Their advantage is that they enable a company to number and
so carefully file all expenditures.
Nevertheless,
there will be times when an order must be put into letter format. At such
times, you must be sure to include COMPLETE, ACCURATE INFORMATION because
incomplete orders result in delayed deliveries, and inaccurate facts result in
receipt of the wrong merchandise.
Technique To Write A Letter
Here are some suggestions for writing
effective order letters.
Tuesday, 11 June 2013
Request for Debt Verification
Company NameCompany Address
Date:
Re: Account No.
Dear Sir/Madam,
This is a letter to dispute the account referred above. I have a case in point that this account information is inaccurate with [name of credit bureaus] and my debt has not yet been verified. But [I was neither late/it is
not my account/ I am only an authorized user]. You continue to list the disputed item on my credit report.
Sunday, 9 June 2013
Request for Credit Denial Reasons
According to the law you have the right to ask for your credit report within 60 days of the turn down if you are denied the credit. You should send a copy of the letter to all the bureaus.Credit Bureau
Credit Bureau address
Date:
Dear Sir/Madam,
I have been recently denied an application for <type of loan>, as I do not have a credit report to validate my
credit standings.
Wednesday, 5 June 2013
Debt Validation
Your Name
Your Address
Collection Agency Name
Collection Agency Address
Date:
Re: Account No:
Dear Sir/Madam,
I was going through a copy of my credit report and noticed that there was a collection from your agency on my credit report, which I was not notified about. I don’t refuse to pay, but this is a notice that your claim is disputed.
In accordance with the FDCPA, I have the right to request for a validation of my debt. This is asking for proof regarding this and verifying the same.
You must be aware that reporting such inaccurate information will result in defamation of character and it would leave a dark patch on my credit report. You are supposed to stop all collection activities including reporting this information on my credit report. I’m sure you are aware of the fact that non-compliance with this request will lead you to legal trouble.
Please attach copies of the following with the reply:
1. The agreement which authorizes the creditor to collect debt on the alleged debt.
2. The signed agreement from the debtor conforming to pay the creditor.
3. The documents regarding the payments made on this account validating the amount.
With regards,
Your Signature
Your Name
Follow up debt collection agency
Your NameYour Address
Date:
Re: Account No.
Dear Sir/Madam,
I had sent you a request to validate my debt, account no.__________ on____________. According to the Fair Debt Collections Practices Act (FDCPA), I have the right to claim a validation of the debt and you are obliged to provide me the relevant documentation. I have received no reply from you except the confirmation of receipt of letter on____, whereas the other credit bureaus have sent their “verified” document.
You are now in violation of the FDCPA and subject to a fine of $1,000(refer to the act for updated value), which I may collect by filing a claim. I intend to continue with the suit if I don’t hear back from you within the coming [10-15] days.
This might result in a bad mark on your reputation. This might even result in serious legal trouble with the FTC and other state and federal agencies.
PLEASE TAKE NOTE OF THIS.
Sincerely,
Your Signature your Name
Note: These all information is fictional only tying to create understanding
Saturday, 1 June 2013
LETTER WRITING
Placing Orders
An order letter is a contract of selling and purchasing or services. Orders are considered one of the simplest types of direct request. While placing an order, you need not excite your reader’s interest; just state your needs clearly and directly.
Many companies use special forms for ordering merchandise or service. They may use their own, called a purchase order, or one provided by the seller, called an order form. These forms have blank spaces to ensure the inclusion of all necessary information. Their advantage is that they enable a company to number and so carefully file all expenditures.
Nevertheless, there will be times when an order must be put into letter format. At such times, you must be sure to include COMPLETE, ACCURATE INFORMATION because incomplete orders result in delayed deliveries, and inaccurate facts result in receipt of the wrong merchandise.
Here are some suggestions for writing effective order letters.
Friday, 10 May 2013
Death Sympathy Letter
There are some techniques to write bad news letters. Write a Bad News letter is a art because here bad news is not mentioned first. There are some techenique are:
Don't deliver the bad news in the opening paragraph.
Always try to tell what you CAN do before you say what you CAN'T do.
Explain the WHY before you deliver the bad news. For many readers, once they see the NO they don't pay attention to the WHY.
Remember that a major goal is to maintain a positive relationship with the reader. Do whatever you can to help the reader understand and accept your message.
When you are through writing the letter, make sure the message that you cannot grant the request is clear.
A sample letter are below and se detail from this link
(your name, street
city, state, zip)
(date)
Wednesday, 8 May 2013
Thank You For Gift
(your name, street
city, state, zip)
(date)
(name
street
city, state, zip)
_______________________
Dear _____ (name):
Your gift awaited us when we returned home. It reminded us of your warm and
sincere hospitality. We shall treasure the ______ (gift). Most of all, every time
we ____ (use it, see it, etc.), we will think of our friendship.
Monday, 22 April 2013
Job
Inquiry Letter and Interview
Some organizations require you to
fill out and submit an application form before considering you for a position.
It is a standardized data sheet
that simplifies comparison of applicant’s qualifications. To request such a
form, send a job-enquiry letter. You can also go to the organization and pick
up the form.
Organizations use this form for information about your qualification so
try to be accurate when filing it out. Your care in filling out
application form suggests to the employer that you will be thorough and careful
in your work. When writing a job-Inquiry letter, plan for direct requests: main
idea, necessary details, and specific request.
Application Follow-Ups
Even if you’ve received a letter
acknowledging your application and saying that it will be kept on file, don’t hesitate to send a follow-up letter
three months later to show that you are still interested. Look at the
following.
Three
months have elapsed since I applied to you for an accountant position, but I
want to let you know that I am still very interested in joining your company.
Please keep my application in your active file, and let me know when a position opens for a capable accountant.
Please keep my application in your active file, and let me know when a position opens for a capable accountant.
Unless you state otherwise, the human resources office is likely to assume that you’ve already found a job and are no longer
interested in the organization. Moreover, requirements change. A follow-up
letter can demonstrate that you’re sincerely interested in working for the organization, that
you’re persistent in pursuing your goals, and that you’re upgrading your skills to make yourself
a better employee. And it might just get you an interview.
If your application letter and resume fail to bring a response
within a month or so, follow up
with a second letter to keep your file active. This follow-up letter
also gives you a chance to update your
original application with any
recent job-related information.
Since applying to you on May 3 for an executive secretary
position, I have completed a course in office management at ABC College. I
received straight A’s in the course. Now, I am a proficient user of MS Word,
including macros and other complex functions.
Please
keep my application in your active file, and let me know when you need a
skilled executive secretary.
Understanding the Interview Process
It is very important to understand the interviewing process
as well as the hiring practices of the big and small organizations. For this
purpose study the following.
Big Companies
|
Small Companies
|
|
Number and type of applicants sought
|
Consistently hire thousands of new employees each year;
have relatively specific hiring criteria, depending on the position; tend to
be highly selective.
|
Hiring requirement fluctuate, often looking for
flexibility, versatility; often somewhat more open-minded.
|
Person or department in charge of recruiting
|
Handled by human resource or personnel department
|
In really small companies, the founder/top manager makes
all hiring decisions.
|
General recruiting and interviewing style
|
Governed by formal policies and procedures; typically
involves series of several interviews; approach is generally systematic, well
planned, and well financed.
|
Conducted informally on an as-needed basis without a
standard procedure; hiring decision may be made after first interview or may
drag on for several months.
|
Where/how they advertise
|
Use national and local newspapers, trade journals, campus
placement offices, word of mouth, online job banks, company websites.
|
Rely heavily on word of mouth and local newspapers
|
Use of employment agencies, search firms
|
Roughly 60 percent use employment agencies; whereas 40
percent use executive search firms.
|
Agency use varies widely among small companies; cost may
be a factor.
|
Responsiveness to unsolicited resumes
|
Received hundreds of unsolicited resumes, which typically
get less attention than resumes obtained through departments’ own planned
recruiting program; most companies will scan unsolicited resumes into a
database if they maintain one; best to send resume directly to line manager
or potential co-worker in department where you want to work.
|
Receive relatively few unsolicited resumes, so they pay
close attention to them; however, given limited hiring needs, chances are
slim that your resume will arrive when company has a corresponding opening.
|
Reliance on campus recruiting
|
On campus recruiting programs, relatively small in number
|
The smaller the company, the less likely it is to recruit
in this manner.
|
Best way for candidate to approach company
|
Use campus placement office to schedule interviews with
companies that recruit on your campus. If company does not recruit on your
campus, call the person in charge of college recruiting, explain your
situation, and ask for advice on best way to get an interview.
|
Check with campus placement office; try to make direct
personal contact with owner/manager or department head; get names and
addresses from chamber of commerce, business directories, send resume and
application letter.
|
Understanding the Interview Process
An employment interview is a formal meeting in which both employer
and applicant ask questions and exchange information to learn more about each
other.
Dual purpose
1. The organization’s main objective is to find the best
person.
2. The applicant’s main objective is to find the job best
suited to his or her goals and capabilities.
Organizations hiring hundreds of
new employees every year take a more systematic approach to the recruiting and
interviewing process. Adjust your job search according to the company’s size
and hiring practices. Start seeking jobs well in advance of the date you want
to start work. Begin job search as much as nine months before. During downturns
in the economy, early planning is even more crucial.
Job Search and Employment
For most business students one of
the most important communication tasks is preparing your resume. This document
will represent you in offices you have never seen. The resume is just one
aspect of a complete communication package that everyone must put together
before he or she enters the business world. This package should also include a
healthy amount of career planning and self-assessment before you even start
thinking about a resume. In addition, after you have written a resume you need
to think about writing cover letters, preparing yourself for interviews, and
planning strategies for follow up interview with letters and telephone calls.
This job-search communication package ends up looking very much like the
following figure.
The Job Search
Communication
Plan Your Career
Before you can sell a product, you need to know what product is all
about. Similarly, before selling your expertise you need to know the following.
Understanding Today’s Changing
Workplace
Today, work place is influenced
by numerous forces such as globalization, advancing technology, information
overload, grown diversity, and team based organizations. Certain other issue
such as corporate downsizing, cost-cutting initiatives growing dependency on
flexible employment techniques such as outsourcing and increasing entrepreneur
are fast influencing the workplace.
How Changing Workplace Affects
Job
Employment is more flexible. Today,
lifelong employees are less in number, only, temporary workers & consultants
are working project by project basis.
Sunday, 21 April 2013
sales letters
Sales Letters
To some extent, every letter is a sales letter. You are
selling your organization’s image and goodwill. These letters are an easy and
effective way of securing business. No other type of letter influences so many
people or brings as big a return in terms of money as this letter.
More so than other letters, the sales letter is highly
specialized, and its writing require exceptional ability and experience.
There are two kinds of sales letters:
(i) Solicited
letter (the organization is invited to respond to sales messages.)
(ii) Unsolicited
letter (the organization sends out uninvited messages to sell a product or
service)
Writing
whatever type of sales letter, follow these principles.
1. Know your
Buyer
•
First identify the characteristics that describe
the most likely buyer for your products or services. From research or
experience, build a “composite” buyer. The sex, age, occupation, geographic
location, financial situation, and other characteristics of the “average”
buyer. Determine what appeals will be used in letter. Defining your targeted
buyer’s characteristics helps you discover the needs and desires of these
prospective buyers.
For example, you wouldn’t try to sell a “Sixty-Five Plus”
insurance plan to college students.
The writer of sales letters has a choice of many different
appeals. Those used depend upon the aim of the letter, the nature of the
product, and the market – the people who will receive the letter. Buyers
usually spend their money for these reasons:
•
For comfort (air conditioners)
•
To make money (stock)
•
To escape physical pain
•
To save money (storm windows)
•
To save time (microwave oven)
•
To protect family (smoke detector)
•
To imitate others (sunglasses)
•
To be in style (new coat)
•
To be different (exclusive hat)
•
To avoid trouble (casualty insurance)
•
For health (toothpaste)
•
To take advantage of opportunities (investment
property)
•
For enjoyment (television set)
•
To enhance reputation (charitable contribution)
•
For cleanliness (soap)
•
To satisfy appetite (candy)
•
To avoid effort (power lawn mower)
•
For beautiful possessions (new cell phone)
•
To be popular (dancing lessons)
•
To safeguard possessions (fire insurance)
•
To be attractive (jewelry, garments)
•
To be adventurous (travel)
2. Prepare a List of Buyers
Next, you need a good mailing
list. The obvious place to start is your organization’s own list of buyers. You
can also buy lists from organizations that specialize in compiling and selling
them. For sales effectiveness, a good mailing list must contain the correct names and addresses of people
or organizations that have in common characteristics that make them likely
buyers for your products or services.
Saturday, 20 April 2013
collection letters
Collection Letters
No matter how
carefully a company chooses its credit customers, there will be times when a
bill goes unpaid and steps to collect must be taken. The problem when writing a
collection letter is how to get payment and at the same time keep a customer.
The writer of a collection letter wants to get the money owed and maintain
goodwill.
Collection letters, therefore, should be persuasive
rather than forceful, firm rather than demanding. A fair and tactful
letter gets better results than a sarcastic or abusive one. In fact, collection
letters should be “you-oriented”; courteous, considerate, and concerned about
the customer’s best interest.
The purpose of collection letters is:
1.
To get the money.
2.
To keep the customer and future business.
3.
To build goodwill.
Collection
is a sensitive issue so the following practices may be avoided
·
Falsely implying that a lawsuit has been filed
·
Contact the debtor’s employer or relatives about
the debt
·
Communication to the other persons that the
person is in debt.
·
Harassing the debtor
·
Using abusive or observe language
·
Using defamatory language
·
Intentionally causing mental stress
·
Threatening violence
·
Communicating by postcard (not confidential
enough)
·
Misrepresenting the legal status of the debt
·
Communicating in such a way as to make the
receiver physically ill
·
Misrepresenting the message as a government or
court document
·
Communicating by postcard (not confidential
enough)
·
Misrepresenting the legal status of the debt
·
Communicating in such a way as to make the
receiver physically ill
·
Misrepresenting the message as a government or
court document
·
Any emotional reaction on the part of the debtor
may reduce the chances of recovery.
Successful
collection depends to on the following factors:
·
Understanding of Human Nature
·
Knowledge of collection policies and laws
·
Using persuasive / positive appeals effectively
The following appeals are generally used:
·
Appeal to fairness & justice
·
Appeal to pride
·
Appeal to Goodwill
·
Appeal to sympathy
Right attitude for successful collection:
·
Begin with assumption that most people will pay
·
Give no impression that you doubt the honesty of
the debtor
·
Use a courteous, reasonable tone but become
firmer
·
Be more demanding during the later stages of the
series
·
Remain with the law, don’t harass
·
Show understanding and flexibility while writing
delinquent accounts
·
Send collection notices quickly and regularly
·
Never imply in you messages that payment can be
avoid or postponed.
·
Retain goodwill throughout the series
·
Present your evidence and stick to the facts
·
Persuade the debtors of the benefit he will
receive by paying
·
State clearly the specific action the debtor
must take
Friday, 19 April 2013
adjustment
Letter
Writing Letters Refusing Adjustments
When The Buyer Is At Fault
1. Support the
Reader’s Point of View in Your Buffer Paragraph
Since the
customer probably thinks he or she is right, try to make him or her accept the
logical solution. Be sure the customer realizes that you understand the problem
and that you will be fair.
2. Assure the
Customer That the Request Is Appreciated and Has Received Individual
Consideration.
The requested
adjustment is important to the reader in your letter; show that the reader’s
point of view is also important to your organization.
3. Present the
Explanation before the Decision
Stress what can
be done and emphasize your purpose to be fair to all customers. Don’t blame
and don’t argue. Avoid unfriendly, negative expressions, such as your
complaint, your error, you misinterpreted, you neglected, your claim, you are
mistaken, our records show, and your ignorance. With a truthful and tactful
presentation, lead the customer to accept your solution as the only reasonable
one.
Thursday, 18 April 2013
Letter
Writing
Claim and Adjustment Requests
Ideally,
everything runs smoothly in the operation of an organization -- no mistake, no
problems, no defects, and no misunderstandings. However, even in the
best-managed organizations, dissatisfactions are bound to occur. In recent
years both buyers and sellers are more aware of problems caused by business
errors. When a product or service does not meet customers’ expectations, the
customers are disappointed and usually complain.
Their complaints
should not be called complaint letters, because complaint connotes
irritation, unpleasantness, negativism, and even anger.
Using a word with such negative connotations could lead to a bad attitude
towards customers. Letters about such complaints should be called claim
letters.
Wednesday, 17 April 2013
Memorandum & Circular
Purpose of Memo
When you wish to write to someone
within your own company, you will send a memorandum. Memos are used to
communicate with other employees, may be located – whether in the same office,
in the same building, or in a branch office many miles away.
Because the interoffice
memorandum form was developed to save time, the formalities of an inside
address, salutation, and complimentary closing is omitted. Otherwise, however,
office memos and letters have a great deal in common.
Formality is omitted
The memorandum or ‘memo’ is a very flexible form used within
an organization for communication at all levels and for many different reasons.
It performs internally the same function as a letter does in external
communication by an organization. It is used for reports, briefings or
instructions, ‘notes’ and any kind of internal communication that is more
easily or clearly conveyed in writing (rather than face-to-face or on the
telephone).
Monday, 15 April 2013
Request for buying Credit Cards
In order to get your credit report you can either place order online or mail them about it. It is important to check the rules of your state so that you can be saved.
Name of the Credit Bureau:
Address:
Date:
Dear Sir/Madam,
This is to request for a copy of my credit report maintained in your credit database.
Your Full Name:
Your Birth Date:
Your Social Security Number:
In order to get your credit report you can either place order online or mail them about it. It is important to check the rules of your state so that you can be saved.
Name of the Credit Bureau:
Address:
Date:
Dear Sir/Madam,
This is to request for a copy of my credit report maintained in your credit database.
Your Full Name:
Your Birth Date:
Your Social Security Number:
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