Job
Inquiry Letter and Interview
Some organizations require you to
fill out and submit an application form before considering you for a position.
It is a standardized data sheet
that simplifies comparison of applicant’s qualifications. To request such a
form, send a job-enquiry letter. You can also go to the organization and pick
up the form.
Organizations use this form for information about your qualification so
try to be accurate when filing it out. Your care in filling out
application form suggests to the employer that you will be thorough and careful
in your work. When writing a job-Inquiry letter, plan for direct requests: main
idea, necessary details, and specific request.
Application Follow-Ups
Even if you’ve received a letter
acknowledging your application and saying that it will be kept on file, don’t hesitate to send a follow-up letter
three months later to show that you are still interested. Look at the
following.
Three
months have elapsed since I applied to you for an accountant position, but I
want to let you know that I am still very interested in joining your company.
Please keep my application in your active file, and let me know when a position opens for a capable accountant.
Please keep my application in your active file, and let me know when a position opens for a capable accountant.
Unless you state otherwise, the human resources office is likely to assume that you’ve already found a job and are no longer
interested in the organization. Moreover, requirements change. A follow-up
letter can demonstrate that you’re sincerely interested in working for the organization, that
you’re persistent in pursuing your goals, and that you’re upgrading your skills to make yourself
a better employee. And it might just get you an interview.
If your application letter and resume fail to bring a response
within a month or so, follow up
with a second letter to keep your file active. This follow-up letter
also gives you a chance to update your
original application with any
recent job-related information.
Since applying to you on May 3 for an executive secretary
position, I have completed a course in office management at ABC College. I
received straight A’s in the course. Now, I am a proficient user of MS Word,
including macros and other complex functions.
Please
keep my application in your active file, and let me know when you need a
skilled executive secretary.
Understanding the Interview Process
It is very important to understand the interviewing process
as well as the hiring practices of the big and small organizations. For this
purpose study the following.
Big Companies
|
Small Companies
|
|
Number and type of applicants sought
|
Consistently hire thousands of new employees each year;
have relatively specific hiring criteria, depending on the position; tend to
be highly selective.
|
Hiring requirement fluctuate, often looking for
flexibility, versatility; often somewhat more open-minded.
|
Person or department in charge of recruiting
|
Handled by human resource or personnel department
|
In really small companies, the founder/top manager makes
all hiring decisions.
|
General recruiting and interviewing style
|
Governed by formal policies and procedures; typically
involves series of several interviews; approach is generally systematic, well
planned, and well financed.
|
Conducted informally on an as-needed basis without a
standard procedure; hiring decision may be made after first interview or may
drag on for several months.
|
Where/how they advertise
|
Use national and local newspapers, trade journals, campus
placement offices, word of mouth, online job banks, company websites.
|
Rely heavily on word of mouth and local newspapers
|
Use of employment agencies, search firms
|
Roughly 60 percent use employment agencies; whereas 40
percent use executive search firms.
|
Agency use varies widely among small companies; cost may
be a factor.
|
Responsiveness to unsolicited resumes
|
Received hundreds of unsolicited resumes, which typically
get less attention than resumes obtained through departments’ own planned
recruiting program; most companies will scan unsolicited resumes into a
database if they maintain one; best to send resume directly to line manager
or potential co-worker in department where you want to work.
|
Receive relatively few unsolicited resumes, so they pay
close attention to them; however, given limited hiring needs, chances are
slim that your resume will arrive when company has a corresponding opening.
|
Reliance on campus recruiting
|
On campus recruiting programs, relatively small in number
|
The smaller the company, the less likely it is to recruit
in this manner.
|
Best way for candidate to approach company
|
Use campus placement office to schedule interviews with
companies that recruit on your campus. If company does not recruit on your
campus, call the person in charge of college recruiting, explain your
situation, and ask for advice on best way to get an interview.
|
Check with campus placement office; try to make direct
personal contact with owner/manager or department head; get names and
addresses from chamber of commerce, business directories, send resume and
application letter.
|
Understanding the Interview Process
An employment interview is a formal meeting in which both employer
and applicant ask questions and exchange information to learn more about each
other.
Dual purpose
1. The organization’s main objective is to find the best
person.
2. The applicant’s main objective is to find the job best
suited to his or her goals and capabilities.
Organizations hiring hundreds of
new employees every year take a more systematic approach to the recruiting and
interviewing process. Adjust your job search according to the company’s size
and hiring practices. Start seeking jobs well in advance of the date you want
to start work. Begin job search as much as nine months before. During downturns
in the economy, early planning is even more crucial.
The typical Sequence of Interviews
In a typical job search, you can
expect to have many interviews before you accept a job offer. A candidate
undergoes a rigorous interview process. Most organizations interview an
applicant several times before extending a job offer. These are the stages that
normally take place in the interview process.
•
Screening stage
•
Selection stage
•
Final stage
Interviews at the screening stage are fairly structured, so applicants are often
asked roughly the same questions. Many companies use standardized evaluation
sheets to “grade”. Technology has transformed the initial,
get-to-know-you interview, allowing employers to screen candidates by phone,
video interview, or computer.
During the screening stage of
interviews, try to differentiate
yourself from other candidates. You might face a panel of several interviewers who ask you
questions during a single session. By noting how you listen, think, and express yourself, they can decide how likely
you are to get along with colleagues.
Best approach during the
selection stage is to show interest in the job, relate your skills and
experience to the organization’s needs, listen attentively, ask insightful
questions, and display enthusiasm.
You may be invited back for a
final evaluation by a higher-ranking executive who has the authority to make
the hiring decision and to decide to your compensation.
Organizations use various types
of interviews to discover your potentials .These interview are of the following
types.
Structured Interview
Open-ended
Interview Group
Interview
Stress
Interview Video
Interview
Situational
Interview
Structured Interviews
A structured interview is generally used in the screening stage. A
Structured Interview is controlled by the interviewer to gather facts. Here the
employer controls the interview by asking a series of prepared questions in a
set order. Working from a checklist, the interviewer asks candidates each
question, staying within an allotted time period. All answers are noted.
Although useful in gathering facts, the structured interview is generally
regarded as a poor measure of an applicant’s personal qualities. Some companies
use structured interviews to create uniformity in their hiring process.
Open-ended Interviews
Opening-ended interview is less
formal and unstructured. In an open-ended interview, the recruiter encourages the candidate to
speak freely. The interviewer
poses broad, open-ended question and encourages the applicant to talk freely.
It is good for bringing out an applicant’s personality and is used to
test professional judgment. However, some candidates reveal too much, rambling
on about personal or family problems that have nothing to do with their
qualifications for employment, their ability
to get along with co-workers, or any personal interests that could
benefit their performance on the job. So be careful. To strike a delicate balance between being friendly, remember that you’re
in a business situation.
Group Interviews:
In them recruiters meet several
candidates simultaneously. Group interviews help recruiters see how candidate
interact. These types of interview are useful for judging interpersonal
communication. They tell them how
candidates relate to one another. Do they smile? Are they supportive of one
another’s comments? Do they try to score points at each other’s expense?
Stress Interviews
Perhaps the most unnerving types of interview are the stress
interview. Stress interviews help
recruiters see how you handle yourself under pressure. They see how well a
candidate handles stressful situations. During a stress interview, you might be
asked pointed questions designed to unsettle you. You might be subjected to
long periods of silence, criticisms of your appearance, deliberate
interruptions, abrupt or even hostile reactions by the interviewer.
Video Interviews
Video interviews require some special preparation. As employers try to cut travel costs, the
video interview is becoming more popular. Companies use videoconferencing
systems to screen middle-management candidates or to interview new recruits at
universities. Experts recommend that candidates prepare a bit
differently for a video interview than for an in-person meeting. Follow are the
guidelines.
•
Ask for a preliminary phone conversation to
establish rapport with the interviewer.
•
Arrive early enough to get used to the equipment
and setting.
•
During the interview, speak clearly but not more
slowly than normal.
•
Sit straight.
•
Look up but not down.
•
Try to show some animation, but not too much
(since it will appear blurry to the interviewer).
Situational Interviews
In situational interviews
candidates must explain how they would handle a specific set of circumstances.
“How would you handle this?” Proponents of this approach claim that interview
is about the job, not about a candidate’s five-year goals, weaknesses or
strengths, challenging experiences, or greatest accomplishment. So the
situational interview is a hands-on, at-work meeting between an employer who
needs a job done and a worker who must be fully prepared to do the work.
Regardless of the type of
interview you may face, a personal interview is vital because your resume can’t
show whether you’re lively and outgoing or subdued and low key, able to take
direction or able to take charge. Each job requires a different mix of
personality traits. The interview’s task is to find out whether you will be
effective on the job.
What Employers Look For
Having the right personality
traits for the job is important in today’s workplace. A sense of humor tops the
list because they believe that people who don’t take themselves too seriously
are better able to cope with the stress. Employers look for the people who are
self-motivated, enthusiastic, not afraid to make decisions, willing to take
risks, intelligent, good communicators, and considerate of others.
Current research shows that
employees with certain personality traits tend to be more successful at their
job. As a result, many employers today seek candidates with a high “emotional
intelligence,” or EQ (emotional
quotient). People with a high EQ generally possess these desirable attributes:
self-awareness, good impulse control, persistence, confidence, self-motivation,
and empathy, as well as the ability to persuade, articulate a mission,
interpret the mood of a group, and communicate with people in terms they
understand.
What’s your EQ?
•
Think clearly and stay focused on the task at
hand while under pressure
•
Admit your own mistakes
•
Meeting commitments and keep promises
•
Hold yourself accountable for meeting your goals
•
Seek new ideas for a variety of sources
•
Handle multiple demands and changing priorities.
•
Make sacrifices to meet an important
organizational goal.
•
Cut through red tape and bend outdated rules
when necessary
•
Seek fresh perspectives, even if that means
trying something totally new
•
Separate from an expectation of success rather
than a fear of failure
•
Try to learn how to improve your performance
•
Set challenging goals and take calculated risks
to reach them.
When it comes down to it, every job has basic qualifications.
Employers first look for two things: evidence that a candidate will fit in with
the organization and proof that the person can handle a specific job.
Compatibility
Interviewers try to decide
whether a candidate will be compatible with the other people in the
organization. Compatibility with the organization is judge on the basis of
personal background attitudes, and style. Some interviewers believe that
personal background is an indication of how well the candidate will fit in, so
they might ask about your interests,
hobbies, awareness of world events, and so forth. You can expand your potential
along these lines by reading widely, making an effort to meet new people, and
participating in discussion groups, seminars, and workshops.
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